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Terms & Conditions for Direct Bookings

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By booking this property, you agree to the following terms:

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1. Reservation Policy

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  • A deposit of 30% is required to secure the booking.

  • Remaining balance is due on arrival.

  • Bookings are not confirmed until deposit payment is received.

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2. Check-In / Check-Out

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  • Check-in: 14:00 - 23:00

  • Check-out: 11:00

  • Early check-in or late check-out may be available upon request.

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3. House Rules

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  • Maximum occupancy: 8 guests.

  • No parties or unauthorized events.

  • Smoking is allowed only outdoors.

  • Pets are not allowed.

  • Guests must follow local noise regulations.

  • Commercial photography permitted, upon agreement.

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Failure to respect these rules may result in termination of stay without refund.

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4. Guest Responsibility

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Guests are responsible for:

  • maintaining the property in good condition

  • reporting any damage immediately.

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5. Liability

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The owners are not responsible for:

  • loss or theft of personal belongings

  • accidents resulting from guest negligence

  • natural events (storms, snow, power outages) beyond the owners’ control

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This property carries mandatory civil liability insurance as required by Greek law.

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Refund Policy

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Standard Refund Rules:

  • Full refund for cancellations made 21 days before arrival.

  • Partial refund (e.g., 50%) for cancellations between 20 and 8 days before arrival.

  • No refund for cancellations made within 7 days before arrival or for no-shows.

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Early Departure:

  • Unused nights are non-refundable.

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Force Majeure Refunds:


If your stay cannot occur due to force majeure, you will receive either:

  • a full refund, or

  • the option to reschedule without penalty.

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Owner-Initiated Cancellation:


If the owner must cancel due to emergency or force majeure:

  • guests receive a full refund and

  • assistance finding alternative accommodation if possible.

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Legal & Compliance Sections

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1. Legal Compliance Statement


This property operates in full accordance with Greek short-term rental legislation, including the provisions of Law 5170/2025 and all applicable safety, hygiene, building-use, and insurance requirements.

The accommodation is registered with the Independent Authority for Public Revenue (AADE) under the Short-Term Rental Registry.
Property Registration Number (AMA): 0000 1396 090
 

2. Safety & Technical Compliance


The property meets the mandatory health and safety standards required for short-term rentals in Greece, including:

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  • Certified electrical installation (issued by a licensed electrician).

  • Smoke detectors in required indoor areas.

  • Fire extinguisher.

  • First-aid kit.

  • Emergency contact list (local authorities, hospital, fire department).

  • Adequate natural lighting and ventilation.

  • Legally compliant heating systems.

  • Regular pest-control certification.

  • All inspections and safety documentation made available upon request by guests or authorities

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3. Civil Liability Insurance


In accordance with the new Greek regulations for short-term rentals, this property is covered by a Civil Liability Insurance Policy issued by a licensed Greek insurance provider.
The policy covers:

  • guest bodily injury.

  • guest-caused damage to the property.

  • third-party liability as required by law.

Insurance certificate available upon request.

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4. Mandatory "Climate Resilience Tax" (As per decision No: A1217/2023).

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Greek legislation requires a daily accommodation tax (“Climate Resilience Tax”) for all short-term stays.

For this property, the fee is:

  • € 15 per night (April–October)

  • € 4 per night (November–March)

The fee is remitted to the Greek state and is:

  • NOT included in the total booking price, and

  • payable at check-in.

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Privacy Policy


We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek law.

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1. Data We Collect

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When you make a reservation, we may collect the following information:

  • Full name

  • Email address and telephone number

  • Passport or ID number (required for AADE rental declaration)

  • Check-in and check-out details

  • Number of guests

  • Payment information (processed through secure third-party systems)

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2. Purpose of Data Processing

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Your data is used exclusively for:

  • Legal submission of mandatory rental declarations to AADE.

  • Confirming and managing your reservation.

  • Communicating essential information regarding your stay.

  • Complying with tax, security, and accounting obligations.

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3. Legal Basis

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Data processing is based on:

  • Legal obligations (Greek tax reporting requirements).

  • Fulfillment of a contract (your booking).

  • Legitimate interest (ensuring the security and proper management of the property).

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4. Data Storage & Security

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We store personal data securely and retain it only for the period legally required by Greek tax authorities.
We do not sell, rent, or share your data with third parties except:

  • Greek tax authorities (AADE), as required by law.

  • Payment processors when completing your booking.

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5. Your Rights

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You have the right to:

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Access your data, Request correction or deletion (where legally possible), Request limitation of processing, Object to certain processing activities, Request data portability.

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For any privacy-related request, contact:
Email: manager@villa-erika.gr
Phone: +30 697 002 9456 (English)

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Dispute Resolution

 

In case of any dispute arising from a reservation or stay:

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1. Initial Resolution:
Guests should contact the property owner or manager directly to attempt an amicable resolution.

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2. Mediation / Alternative Dispute Resolution (ADR):
If an agreement cannot be reached, both parties agree to attempt mediation through a recognized ADR body registered with the Greek Ministry of Development.

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3. Consumer Protection:
EU guests may use the EU Online Dispute Resolution (ODR) platform for cross-border disputes.

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Nothing in this clause restricts either party’s right to initiate court proceedings if alternative resolution attempts fail.

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Jurisdiction

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This agreement is governed by Greek law.
For any disputes that cannot be resolved amicably, the parties agree that the competent courts of Aigio, Greece, or otherwise the nearest appropriate court to Kalavryta, shall have exclusive jurisdiction.

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Force Majeure

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The owners are not liable for failure to meet obligations due to events beyond reasonable control, including but not limited to:

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  • natural disasters (storms, earthquakes, heavy snowfall).

  • power outages or infrastructure failures.

  • fire, flooding, or extreme weather.

  • war, terrorism, civil unrest.

  • pandemic-related restrictions.

  • government regulations or travel bans.

  • interruptions in water or electricity supply not caused by the owner.

 

If force majeure prevents hosting the stay:

 

  • Guests will be offered the option to reschedule.

  • Alternatively, the booking may be refunded except for non-recoverable costs (e.g., bank fees).

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